![]() The Native Instruments team Rather than follow these instructions, I found it simpler to do a System Restore to before the update, and then turn off Automatic Updates. ![]() We apologize for any inconvenience caused, and hope to resolve the issue very soon. We’ve created a support page showing you how to do this: Windows 10 Windows 8 Windows 7 Until there’s a permanent fix, you’ll need to roll Windows back to the previous version in order to keep using your hardware. We are in contact with Microsoft to try to narrow down the cause and find possible solutions. The issue was introduced in the most recent Windows update. Following the latest updates to Microsoft Windows 7, 8, and 10, these controllers are no longer recognized. We are currently investigating an issue that affects our TRAKTOR KONTROL S4 Mk2, MASCHINE STUDIO, and all KOMPLETE KONTROL S-Series Mk1 hardware. Failing to do so, the mapper simply WON'T work! If you did all of the above and you still have issues, please let us know."Dear Customer" email from Native Instruments: This means that you HAVE to load the default Template from Controller Editor, and afterwards use the Controller Editor to change all buttons to "Gate" mode, while you need to edit all encoders to "relative" mode. You should try this mapper: and you should follow the instructions on the download page. Third: By downloading mappers and templates from here and there most likely you made things worst instead of better. We don't provide native support for units that can't work 100% properly with our software exactly in order to avoid user's annoyance. Mapping via MIDI is possible, but the Jogs performance is poor and that's because of the S4 MK1 firmware. The reason S4 (MK1) will never be supported natively has been stated many times: It uses a proprietary communication protocol. I'm just telling these because the situation you're now in is not Atomix's fault. At least you should try VirtualDj 8 without a license or ask on these forums before getting a license to see if the unit is supported or not. Second, even if you use a different profile which is licensed, you should check first the supported hardware section to see if the controller you're interested for is supported or not. This means that VirtualDj will stop working with ANY controller after 10 minutes. The image below shows the available drivers for the TRAKTOR KONTROL S4 (MK1) controller. ![]() Windows 7, Mac OS X 10.9) to download and install the driver. Finally, Controller Editor from NI MUST be installed on your system in order to able to establish proper MIDI communication with the software (It acts like an interpreter that translates NI proprietary format to MIDI and back on) If you still have issues, please let me know which mapper you're trying to use so that I can take a look and further assist you! Thanks!įirst of all unless you use two different profiles, your current profile does not show any license. Scroll through the drivers list to find the name of your product, then click on the Driver entry corresponding to your operating system and version (e.g. Most likely there's a "Controller Editor Template" file you need to download and instal on your system by using NI's Controller Editor Software, since with Controller Editor users can change the MIDI notes & CC's associated with controls. The available user mappers have some instructions you need to follow. Second: You can use the unit in MIDI mode with VirtualDj, but you will either have to use "Simple MIDI wrapper" (and therefore teach VirtualDj what each button should do by yourself - NO LEDS) or use one of the available user mappers. Also the unit does not appear on officially supported hardware as well. what is there left to do? First of all, S4 MK1 (first generation) is never going to be supported officially, and that's have been stated several times. I have tried it on 2 different computers and the traktor s4 as well as the traktor s2. and I have tried everything that the emails say and still nothing. I have been researching and researching and have not been able to find ANYTHING on this. I have been able to get it to where the sound will come through the traktor but, I have never been able to get the controls on the board to work anything with VDJ. ![]() I have downloaded 3 different versions of the mapping and nothing. I bought the pro program on Friday and I have been trying and trying to get my traktor kontrol S4 mk1 to connect.
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